Frequently Asked Questions
Curious About Care? We’ve Got You Covered!
1. What services do you offer?
We provide a range of services including 24-hour home care, hourly care, companion care, intermittent chores and meal preparation, and appointment transportation and errand services. Each service is tailored to meet the specific needs of our clients.
2. How are your caregivers selected?
Our caregivers undergo a rigorous screening process, which includes comprehensive background checks, verification of driving records, and employment authorization. We also assess their skills and compassion for caregiving.
3. Are your caregivers insured?
Yes, all our caregivers are fully insured, and their work is monitored by a registered nurse to ensure the highest quality of care.
4. Can I customize my care plan?
Absolutely! We believe in personalized care, so we work closely with clients and their families to create individualized care plans that reflect specific needs and preferences.
5. How do I schedule services?
You can easily schedule services by contacting us through our website or by phone. Our team will work with you to determine the best care solutions and set up a schedule that meets your needs.
6. Are your services available in my area?
We offer services in various locations. Please contact us to find out if we operate in your area.
7. What should I expect on the first visit?
During the initial visit, our team will assess your needs, discuss your preferences, and answer any questions you may have. This helps us develop a tailored care plan to ensure you receive the best possible support.
8. Can family members be involved in the care process?
Yes! We encourage family involvement and communication throughout the care process to ensure that everyone is informed and comfortable with the care being provided.
9. How can I provide feedback about the care received?
We welcome feedback from our clients and their families. You can share your thoughts with your caregiver or contact our office directly to discuss your experience.
10. What if I need to change my care plan?
We understand that needs can change. You can easily modify your care plan by reaching out to our team, and we will work with you to make the necessary adjustments.
If you have any additional questions, feel free to reach out to us! We're here to help.
